International shipping may be available to select countries.

Please note that international orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other local charges once the order reaches its destination. These fees are set by the destination country and are the customer’s responsibility unless otherwise stated at checkout.

Order change or cancellation requests must be made as soon as possible after purchase.

Orders may begin processing shortly after checkout, so changes, cancellations, corrections, or redirects cannot be guaranteed once an order has been placed.

Please review your product selection, size, color, quantity, billing information, and shipping address carefully before submitting your order.

Please send us a message through the contact page as soon as possible. The Two Robbies Shop will make reasonable efforts to help before fulfillment begins, but changes, cancellations, or corrections cannot be guaranteed once an order has been placed.

Customers are responsible for entering a complete and accurate shipping address at checkout.

If an incorrect shipping address is entered, contact customer service as soon as possible. Once an order has entered fulfillment or shipped, the address may not be able to be updated, and the order may not be eligible for refund or replacement.

The Two Robbies Shop will make reasonable efforts to help before fulfillment begins, but changes, cancellations, or corrections cannot be guaranteed once an order has been placed.

All sales are final, except where otherwise required by applicable law.

The Two Robbies Shop does not accept returns, refunds, or exchanges for change of mind, incorrect size selection, color preference, accidental orders, customer-entered errors, incorrect shipping information, or items no longer wanted after purchase.

Please review all product details, sizing information, shipping information, and order details carefully before placing an order.

The Two Robbies Shop does not accept returns, refunds, or exchanges for incorrect size selection, except where otherwise required by applicable law.

Please review the product details and size information carefully before placing your order.

If you ordered the wrong size, please send us a message through the contact page as soon as possible. The Two Robbies Shop will make reasonable efforts to help before fulfillment begins, but changes, cancellations, or corrections cannot be guaranteed once an order has been placed.

If an item is received in the wrong size, is the wrong item, or contains a manufacturing defect, a claim must be submitted within 7 days of receipt.

Claims must include:

• Order number
• Description of the issue
• Clear photo proof of the item received
• Clear photos showing the defect, damage, wrong item, or incorrect size issue

Approved claims will be resolved by replacement of the affected item. If a replacement is not available, The Two Robbies Shop may offer a refund or store credit at its discretion.

Shipping and delivery times are estimates only and are not guaranteed.

Timing may vary based on product availability, destination, carrier service, customs processing, holidays, and other circumstances outside The Two Robbies Shop’s control.

Shipping rates are calculated at checkout based on the items ordered, shipping destination, and available carrier options.

Any applicable shipping charges will be shown before the order is submitted.

Delivery times are estimates only and are not guaranteed.

The Two Robbies Shop is not responsible for delays caused by shipping carriers, customs processing, incorrect or incomplete shipping information, weather, holidays, or other events outside its control.

No. Unless expressly stated, The Two Robbies Shop is not affiliated with, endorsed by, sponsored by, or officially connected to any football federation, governing body, tournament organizer, national team, club, league, broadcaster, sponsor, or rights holder.

Any references to football culture, countries, places, colors, phrases, or supporter themes are intended as original creative expression and should not be understood as official merchandise or an indication of official affiliation.

If the FAQs above do not answer your question, contact customer service at:

hellotworobbies@gmail.com

For order-related questions, include your order number so the request can be reviewed.